Rental Policies

Rental Period

Minimum - 2 hour, 4 hour, or 1 day depending on equimpment

Day Rate - 24 hours

Week - 7 Consecutive days

4 Week Rate - 4 Consecutive weeks


NOTE: RENT CHARGED FOR ALL TIME OUT. For you to get the best value for your money, return all items on or before the date and time DUE IN on your rental contract.

Renting Requirmemnts

You must have the following to be eligible to rent equipment.


Valid Drivers License.

(if license is outside of 100 miles radius from our location payment must be made with a major credit card, this also applies to all out of state license).


We do not accept any ID cards ( No Exceptions).


Must be at least 18 years of age.

Payment

Required at time of rental item is picked up. If driver's license does not show a local address, payment by credit card may be required (excluding open account customers). We accept Visa, Master Card, Discover, and American Express. Debit cards may be used for payment, as long as they contain a Visa or Master Card Logo

Metered Items

Rates for rental items equipped with hour meters are based on 8 hours per day, 40 hours per week, and 160 hours per month, Additional usage will be charged accordingly. 

Availability / Reservations

Please call for item availability. Reservations are Welcome!

Pricing

Prices are subject to change. Please call for price quotes. All rental charges are for time out, whether used or not. If you encounter any operational problems, call Arrow Rental immediately. No credits or adjustments will be made unless we are notified as soon as the problem is encountered. 

Delivery and Pick-up

Delivery and pickup are available at reasonable rates. Please call for the charge to your specific location. All rental items should be gathered in a single location convenient for pickup. If you prefer, you may pickup and return your rental items to our location.

Responsibility

Responsibility for rental items remains with the customer for delivery to return. All items should be secured and protected from the weather. Additional charges for replacements are made for missing or damaged items. 


NO AFTER HOUR DROP OFF !


Customer is responsible for rentals left after hours. A $100 fee is charged to Customers who leave items outside our gate overnight. 

Towing Requirements

We are required by our insurance company to ensure that the towing capacities of your vehicle and hitch are adequate to tow the intended load.


Total weight of equipment, trailer, and accessories must not exceed the vehicle or hitch rated towing capacity.


Weight of passengers and any loads inside a vehicle will reduce the amount it can tow.


Customers that wish to bring their own trailer may do so but will be responsible for the loading, unloading, and tie down of the equipment we require that only chains be used to tie down all equipment with a min of two chains, and one load binder


We reserve the right to refuse a rental due to safety concerns. 

Note: These policies do not supersede what is stipulated in the signed rental contracts.